Firepod Warranty

This is the Firepod’s Limited Warranty.
It contains the information you will need to have your Firepod repaired in the unlikely event of a failure or defect.

OUR RESPONSIBILITIES

We guarantee, to the original purchaser of the Firepod, (or in the case of a gift, the person for whom it was purchased) that the Firepod will be free from defects in material and workmanship for the period(s) of time specified below, when assembled and operated in accordance with the accompanying Assembly Guide and Firepod Owner’s Safety Guide.

N.B If you misplace either document, replacements are available upon request.

When you can satisfy us that assembly, use and basic upkeep of the Firepod is as recommended, we agree to repair or replace defective parts within the applicable time periods, limitations and exclusions listed below.
THIS LIMITED WARRANTY IS EXTENDED ONLY TO THE ORIGINAL PURCHASER AND IS NOT TRANSFERABLE TO SUBSEQUENT OWNERS, EXCEPT IN THE CASE OF GIFTS AS NOTED ABOVE.

YOUR RESPONSIBILITIES
To ensure trouble-free warranty coverage, it is important that you register your Firepod at www.thefirepod.com Please also retain your original sales receipt and/or invoice.

You must take reasonable care of your Firepod and follow all assembly and usage instructions as outlined in our guidance documents.

If you believe that you have a part that is covered by this Limited Warranty, please contact us at help@TheFirepod.com We will, upon investigation, repair or replace, as appropriate, a defective part covered by this Limited Warranty.

In the event that repair or replacement is not possible, we may choose (at our discretion) to replace the Firepod in question with a new one.

This LIMITED WARRANTY does not cover damage, deterioration, discolouration and/or rust caused by:
• Improper assembly, misuse, modification, vandalism, neglect or failure to properly perform routine maintenance
• Extended use beyond the recommended two-hour maximum period (The Firepod has been designed for residential use only).
• Rodents (such as squirrels), including but not limited to damage to burner tubes and/or gas
hoses
• Exposure to salt air and/or chlorine sources such as swimming pools and hot tubs/spas
• Severe weather if you leave the Firepod outside. Your Firepod should be kept in a dry environment when not in use

The use and/or installation of parts on your Firepod that are not genuine Firepod parts will void this Limited Warranty, and any damage incurred will not be covered.

PRODUCT WARRANTY PERIODS
Cook box: 5 years, no rust through/burn through; Paint 2 years excluding fading or discoloration;
Stainless steel burner tubes: 2 years, no rust through/burn through
All remaining parts: 2 years

DISCLAIMERS

FIREPOD MAKES NO IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN WHAT IS EXPRESSLY MADE IN THIS LIMITED WARRANTY.

NO WARRANTIES SHALL APPLY AFTER THE APPLICABLE PERIODS OF THIS LIMITED WARRANTY.

NO OTHER WARRANTIES GIVEN BY ANY PERSON OR ENTITY, INCLUDING A DEALER OR RETAILER WITH RESPECT TO ANY PRODUCT (SUCH AS ANY “EXTENDED WARRANTIES”), SHALL BIND FIREPOD.

THE EXCLUSIVE REMEDY OF THIS LIMITED WARRANTY IS REPAIR OR REPLACEMENT OF THE PART OR PRODUCT. THE TERMS OF THIS LIMITED WARRANTY PROVIDE THE SOLE AND EXCLUSIVE REMEDY ARISING FROM THE SALE OF THE PRODUCTS COVERED HEREBY.

FIREPOD SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGES.

IN NO EVENT SHALL RECOVERY OF ANY KIND BE GREATER THAN THE AMOUNT OF THE PURCHASE PRICE OF THE FIREPOD PRODUCT SOLD.

YOU ASSUME THE RISK AND LIABILITY FOR LOSS, DAMAGE, OR INJURY TO YOU AND YOUR PROPERTY AND/OR TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE MISUSE OR ABUSE OF THE PRODUCT OR FAILURE TO FOLLOW INSTRUCTIONS PROVIDED BY FIREPOD IN THE ACCOMPANYING GUIDELINES.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY IN DIFFERENT JURISDICTIONS.

PARTS AND ACCESSORIES REPLACED UNDER THIS LIMITED WARRANTY ARE WARRANTED ONLY FOR THE BALANCE OF THE ORIGINAL WARRANTY PERIOD(S).

THIS LIMITED WARRANTY APPLIES TO PRIVATE USE ONLY AND DOES NOT APPLY TO FIREPODS USED IN COMMERCIAL, COMMUNAL OR MULTI-UNIT SETTINGS SUCH AS RESTAURANTS, HOTELS, RESORTS OR RENTAL PROPERTIES.

WE MAY FROM TIME TO TIME CHANGE THE DESIGN OF THE FIREPOD. NOTHING CONTAINED IN THIS LIMITED WARRANTY SHALL BE CONSTRUED AS REQUIRING FIREPOD TO INCORPORATE SUCH DESIGN CHANGES INTO PREVIOUSLY MANUFACTURED FIREPODS, NOR SHALL SUCH CHANGES BE CONSTRUED AS AN ADMISSION THAT PREVIOUS DESIGNS WERE DEFECTIVE.